Keynote & Concurrent Sessions

Check Out These Award-Winning Speakers and Sessions


Get excited for our award-winning keynote speakers. Their session information and biographies are below!

Thursday, May 10, 10:30 a.m.–12:15 p.m.

Leadership in a Distracted World | Cam Marston | President & Owner, Generational Insights
Cam Marston is the leading expert on the impact of generational characteristics and differences on the workplace and the marketplace. As  an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business. Join Cam to learn how to lead in today’s loud, cluttered, and busy world. Amid the countless attempts made each day by outside influencers to get our attention and distract us from our goals, what must we do to gain the attention and respect of those around us? What must we do to maintain our own focus and our team’s focus? Cam explains how our society has formed generations whose communication styles and priorities vary greatly and how leaders must work differently with each group to stay focused on achieving our goals.
>>ACCESS CAM'S PRESENTATION through the mobile app, desktop or labtop here (event password required). 
EXCLUSIVE BOOK SIGNING with Cam Marston will occur on May 10 from 12:15 to 1 p.m. on his Generational Insights book

Friday, May 11, 9–10:30 a.m.

The Global Outlook | Katty Kay | Lead Anchor, BBC World News America
Based in Washington, D.C., Katty Kay covers the full gamut of American and global affairs–reporting on U.S. elections, the White House, Congress, Wall Street, global economies, and world trouble spots. Katty explains how the world we live in is changing at lightning speed—it’s a world where many of the fastest growing economies are in Africa; where 300 million micro-bloggers challenge the supremacy of the Chinese state; and where one-third of the population of the Middle East is under thirty. Understanding the competing economic and political trends of this world is essential for any business or organization, anywhere. Drawing on her experiences reporting from five different continents, the Middle East, Africa, Asia, and Europe, Katty offers insights on where the world is heading and what the future holds.

Saturday, May 12, 9–10 a.m

BONUS General Session: How to Recruit and Retain Volunteers

Finding volunteers, motivating them, directing them, and maintaining their interest in both volunteering and the community can be a challenge for any community association manager. Learn how to understand volunteers, pinpoint what motivates them, and how a community association can thrive by building a platform for future success in volunteer development. 
Kathy Gonzales, CMCA, Orange County Regional Chapter, Santa Ana, CA
Steve Swafford, Leadership Outfitters, Inc., Santa Monica, CA

 KathyGonzales.jpg SteveSwafford.jpg  


Our education tracks include Business Practices, Large-Scale Community Issues, Leadership, Legal, Professional Development, and Public Policy. Read more about the description for each and all of their associated concurrent sessions below.

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Business Practices

Experience a deep portfolio of education that offers simplified solutions that work for you and your business.

  • Disaster Preparedness and Emergency Planning
  • What’s New with National Reserve Standards: Panel Discussion of Revised National Standards and Best Practices in Reserve Studies and Management
  • Techno-Dilemmas: How Community Associations Can Manage Risks Associated with Technology Use and Abuse
  • International Perspective: Innovations in Community Management
  • Ignite: Entertaining Education in a Flash

Access all Business Practice courses.

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Large-Scale Community Issues

Discover how demographics, income dynamics, and consumer behavior all mean big changes for large-scale communities.

  • How to Get Your Customer to do the Marketing for You, Parts 1 and 2
  • Being a Dynamic Leader: How to Market Yourself and Establish Your Net Worth in Your Community
  • Should I Consider Using or Becoming an Expert Witness?
  • The Cultivation of Agri-Communities: Making the Business Work and Producing a Remarkable Lifestyle
  • Crossover - When Natural Disaster Strikes! Lessons from the Devastation of Hurricane Matthew

Access all Large-Scale Community Issues courses.

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Explore the complexities of today’s executives and learn how you can create a compelling vision and engage others around it.

  • Ethics and the Art of Professionalism
  • Staying Ethical in a Competitive World
  • Developing Community Leaders
  • How to Prevail witha Polarizing President

BONUS General Session: How to Recruit and Retain Volunteers

Access all Leadership courses.

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Review the most important legal decisions affecting community associations in the past year and hear practical methods of dealing with the new case law.

  • From Manager to Matador: Controlling the Message in the Modern Media Age
  • Hot Legal Topics: Presented by the College of Community Association Lawyers
  • Stayin' Alive: Keepin’ it Real

Access all Legal courses.

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Professional Development

Learn the factors that drive organizational success and raise performance in your job, your career, and your company.

  • Managing the Chaos: Effective Tools for Working with Challenging Community Personalities to Reduce Negative Perceptions in Community Associations
  • Taking Control of Your Day: Achieving Daily Breakthrough Performance
  • Beyond Credentials: EQ Is the Key to Personal and Professional Success
  • Community Associations in Pieces: Case Studies in Cooperation
  • TED Talks: Good Ideas
  • TED Talks: Communications

Access all courses for Professional Development.

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Public Policy

Hear from top experts on significant regulatory and legislative changes critical to your business and community association.

  • Federal Legislative and Regulatory Advocacy Update
  • State Legislative and Regulatory Advocacy Update
  • When Natural Disaster Strikes! Lessons from the Devastation of Hurricane Matthew
  • Do We Have to Solve EVERY Neighbor Conflict? Quid Pro Quo and Hostile Housing Harassment in 2018

Access all courses on Public Policy.