Thursday, May 10, 8:30–9:20 a.m.
Fraudsters: How Community Associations are Defrauded and How to Prevent it from Happening to You
How can you keep “Fraudsters” out of your association? The moderators, an attorney, management company president, and CPA, will address how to spot fraud, how to prevent it from occurring, and how to handle a fraud investigation if it has occurred. The moderators will present multiple case studies involving actual community association fraud cases and discuss how those frauds were perpetrated.
PRESENTERS:
Paul Hansen, CPA, Butler Hansen, P.C, Gilbert, AZ
Mark Sahl, Esq., CPA, Carpenter Hazlewood Delgado & Bolen, LLP, Tempe, AZ
Amanda Shaw, CPA, Associated Asset Management LLC, Tempe, AZ
Thursday, May 10, 3:15–4:05 p.m.
Ignite: Entertaining Education in a Flash
This popular session gets creative using Ignite—multiple, short presentations in which speakers get five minutes to share personal or professional lessons, tips, and insights. Reflecting the Ignite motto of “Enlighten us, but make it quick," this session features eight unique presentations.
Moderated by Peter S. Philbin, Esq., Reed Broome, P.C., Tysons Corner, VA
- How Secure Is Your Community Data in the Cloud?
Ashish Patel, Pilera Software, Nashua, NH
- Implementing an Enterprise Software Solution to Streamline Your Management Process
Brian J. Devost, Virginia Beach, VA
- Technological and Ecological Advances in the Prevention of Harmful Algal Blooms (HABs)
John Phelps, III, SOLitude Lake Management, Landenberg, PA
- Video Surveillance Detection Systems and Keeping Your Community Safe
Jack Molho, SecureCheck, LLC, Houston, TX
- Employee Safety and Awareness
Donna G. Newman, CMCA, AMS, PCAM, CFM Management Services, Huntingtown, MD
Friday, May 11, 10:40–11:30 a.m.
Disaster Preparedness and Emergency Planning
Disaster preparedness is critical for anyone who works or lives in a community association. Learn how to prepare for any type of natural or man-made home-, building-, or business-related disaster, including active shooter situations. Join your peers for a discussion about disasters involving fire, water, and biological hazards and a special active shooter emergency response demonstration.
PRESENTERS:
Sean McCabe, SERVPRO of Upper Bucks, Perkasie, PA
Mike McGrory, SERVPRO of Upper Bucks, Perkasie, PA
What’s New with National Reserve Standards: Revised National Standards and Best Practices in Reserve Studies and Management
Led by a panel of industry experts who will review the revised National Reserve Standards adopted in 2017, join your colleagues to participate in a discussion about best practices and trends in reserve studies, reserve funding plans, and reserve practices.
PRESENTERS:
Robert W. Browning, PCAM, RS, Browning Reserve Group, Carmichael, CA
Peter B. Miller, RS, Miller-Dodson Associates, Annapolis, MD
Friday, May 11, 11:40 a.m. –12:30 p.m.
Techno-Dilemmas: How Community Associations Can Manage Risks Associated with Technology Use and Abuse
This session is an interactive panel discussion led by industry experts with unique perspectives on the benefits and risks of using technology in community association activity. Join your peers to preview findings from the Foundation for Community Association Research’s survey on technology and data security and learn about known and unknown risks arising from increased reliance on technology and social media.
Moderated by: Christine Danielson Isham, Quaker Engineering Company and Tuscany Estates Association, Orlando, FL
PRESENTERS:
Kevin Davis, CIRMS, Kevin Davis Insurance Services, Los Angeles, CA
Mike Hardy, TOPS Software, Clearwater, FL
Joel W. Meskin, Esq.*, CIRMS, McGowan Program Administrators, Fairview Park, OH
Friday, May 11 2:30–3:30 p.m.
International Perspective: Innovations in Community Management
The community association housing model continues to expand and, as more residents choose to live in community associations, the demographic continues to change also. Join your peers to learn how community association professionals form around the world access information and communicate in their countries to meet the changing needs and dynamics of community association residents.
Moderated by: Thomas Skiba, MBA, CAE, Community Associations Institute, Falls Church, VA
PRESENTER:
Pepe Gutierrez, Megafincas, El Campello, Alicante, Spain
Salvador Diez, CGCAFE, Madrid, Spain
Christian Voelcker, CMCA, Auxiliadora Predial, Brazil
Michael Le Page, RCM, Maple Ridge Community Management– An Associa® Company, Canada