Schedule At-A-Glance

Plan Your Day Around Networking Opportunities & Career-Enhancing Sessions

Pre–Conference Event Schedule Professional Management Development Program and Advocacy Summit

MONDAY, MAY 7

7:30–10 a.m. PMDP Registration

8:30 a.m.–5 p.m. M–400: Community Association Contemporary Issues (Monday only)

Case Study Must be preapproved

TUESDAY, MAY 8

8 a.m.–5 p.m. Advocacy Summit 

WEDNESDAY, MAY 9

2–5 p.m. CMCA Exam

Event Schedule NEW LINEUP!

WEDNESDAY, MAY 9

8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop. Learn more about it here!

3–7 p.m. CAI Conference Registration

4–5:30 p.m. Presidents Club and National Corporate Member Reception (invite only)

5–7 p.m. NEW Welcome Reception inside the Exhibit Hall

THURSDAY, MAY 10

7–5:30 p.m. Registration & CAI Press Bookstore

7:30–8:30 a.m. NEW Breakfast inside the Exhibit Hall

7:30 a.m.–4:30 p.m. CEO–MC and Large–Scale Managers Lounge

8–9 a.m. Rehearsals/Orientation for Opening Session and PCAM recipients

8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop.

8:30–9:20 a.m. Education Sessions

  • Part I: How to Get Your Customer to do the Marketing for You | Susie Pecuch, Design the Customer Conversation
  • Federal Legislative and Regulatory Advocacy Update
  • Fraudsters: How Community Associations are Defrauded and How to Prevent it from Happening to You
  • Managing the Chaos: Effective Tools for Working with Challenging Community Personalities to Reduce Negative Perceptions in Community Associations

9:30–10:20 a.m. Education Sessions

  • Part II: How to Get Your Customer to Do the Marketing for You | Susie Pecuch, Design the Customer Conversation
  • Ethics and the Art of Professionalism
  • From Manager to Matador: Controlling the Message in the Modern Media Age
  • Taking Control of Your Day: Achieving Daily Breakthrough Performance

10:30–12:15 p.m. Opening General Session: Leadership in a Distracted World | Cam Marston 

12:15–3:15 p.m. Exhibit Hall and Lunch

1:15–3:15 p.m. Homeowners Annual Meeting and Open Exchange

3:15–4:05 p.m. Education Sessions

  • Ignite: Entertaining Education in a Flash
  • Hot Legal Topics: Presented by the College of Community Association Lawyers 
  • Being a Dynamic Leader: How to Market Yourself and Establish Your Net Worth in Your Community
  • Beyond Credentials: EQ Is the Key to Personal and Professional Success

3:30–4:15 p.m. Business Partners Annual Meeting and Open Exchange

4:15–5:30 p.m. Community Managers Annual Meeting and Open Exchange

Shoptalks for Business Partners

  • Shoptalk for Accountants
  • Shoptalk for Attorneys
  • Shoptalk for Bankers
  • Shoptalk for Insurance Professionals
  • Shoptalk for Reserve Specialists

5:30–6:30 p.m. Professional Community Association Manager Reception (Community Managers only)

Insurance Professionals Reception (Insurance Professionals only)

7–10 p.m. CAI Washington Metropolitan Chapter Party at Nationals Park. More details listed under Networking at Annual ConferenceSeparate registration fee. 

FRIDAY, MAY 11

7–5:30 p.m. Registration

8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop.

CAI Press Bookstore

7:30 a.m.–4:30 p.m. CEO–MC and Large–Scale Managers Lounge

8:00 – 8:30 a.m. Rehearsals for Chapter Awards

9:00 – 10:30 a.m. NEW General Session: The Global Outlook | Katty Kay

10:40 –11:30 a.m. Education Sessions

  • Disaster Preparedness and Emergency Planning 
  • Should I consider Using or Becoming an Expert Witness?
  • Staying Ethical in a Competitive World
  • What’s New with National Reserve Standards: Panel Discussion of Revised National Standards and Best Practices in Reserve Studies and Management

11:40 a.m. –12:30 p.m. Education Sessions

  • Community Associations in Pieces: Case Studies in Cooperation
  • State Legislative and Regulatory Advocacy Update
  • The Cultivation of Agri-Communities: Making the Business Work and Producing a Remarkable Lifestyle
  • Techno-Dilemmas: How Community Associations Can Manage Risks Associated with Technology Use and Abuse

12:30–2:30 p.m. NEW Lunch and entertainment

2:30–3:30 p.m. Education Sessions

  • TED Talks: Communications
  • International Perspective:  Innovations in Community Management
  • When Natural Disaster Strikes! Lessons from the Devastation of Hurricane Matthew
  • Developing Community Leaders

3:45–4:45 p.m. Education Sessions

  • TED Talks: Good Ideas
  • Do We Have to Solve EVERY Neighbor Conflict? Quid Pro Quo and Hostile Housing Harassment in 2018
  • Stayin' Alive: Keepin’ it Real
  • How to Prevail with a Polarizing President

6:30-9:30 p.m. Annual Awards Dinner

SATURDAY, MAY 12

8–8:45 a.m. Annual Membership Meeting

9–10 a.m. NEW BONUS General Session: How to Recruit and Retain Volunteers | Kathy Gonzales, CMCA and Steve Swafford

10 a.m. Conference Adjourns


*Schedule is subject to change.