No registration will be processed without full payment. CAI accepts VISA, MasterCard, American Express and checks in U.S. dollars made payable to CAI.

Cancellation
Updated as of April 7, 2020: Attendee Full refunds will be issued if written cancellation is received by May 8, 2020. Cancellations will be reviewed for consideration after May 8, 2020, for full or partial refunds. All tickets purchased onsite are nonrefundable.

Private Party Policy - All hospitality suites and hosted events must be approved by CAI. Hospitality suites/hosted events are not permitted during official conference activities. Non-exhibiting companies/groups/individuals are not permitted to host or attend events at the official hotel during the conference. Contact Holly Carson, CMP, Director of Meetings, with your requests, hcarson@caionline.org. 
CAI Suitcasing Policy - CAI has a no-tolerance policy regarding “suitcasing," which describes the practice by nonexhibiting companies or individuals of soliciting sales or sales leads in conference hotel, on the tradeshow floor, in the aisles or lobbies and/or representing their services or soliciting conference participants for conflicting social activities (including Chapter Party) and wearing company logo wear. Nonexhibiting suppliers participating in the conference as attendees or speakers are prohibited from soliciting business on the tradeshow floor, in or after sessions, or in the conference hotel. Prospective exhibitors who want to check out the show will be given a guest badge and escorted through the exhibit hall by a CAI staff member.
Violators of these policies will be ejected from the show and charged the single-booth rate ($2,100), which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI conference or other event. In addition, CAI will have the hotel cancel the illegal function at violator's expense.​​