CAI Policies


Suitcasing Policy
CAI has a no tolerance policy regarding “suitcasing,” which is the practice of non-sponsoring/exhibiting companies or individuals soliciting sales or sales leads in the lobbies, and/or representing their services or soliciting Conference participants for conflicting social activities. Non-sponsoring/exhibiting suppliers participating in the Conference as a speaker are prohibited from soliciting business in the hotel. Violators of this policy will be charged the Single Booth rate ($2,100), which must be paid prior to registering as an attendee, exhibitor or sponsor at any future CAI event.  It is considered “bad-form” to conduct business outside of your own booth area and/or in the expo hall aisles. Talking to clients or prospects in-front of someone else’s booth is also a violation of CAI policy will not be tolerated.

Private Party Policy
All hospitality suites and hosted events must be reserved, approved, and paid for through CAI. Hospitality suites/hosted events are not permitted during official Conference activities. Non-sponsoring/exhibiting suppliers are not permitted to host events at the official hotel during the Conference. Violators of these policies will be ejected from the Conference if applicable, and charged $2,100, which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI event.

Anti-Harassment Policy


In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, h​ostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI has a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events. Visit ​ for the full policy.​