Keynote & Concurrent Sessions

Check Out Our Award-Winning Speakers and Sessions.


Thursday, May 16, 10:30 a.m.–12:15 p.m.

Talent (R)Evolution | Peter Sheahan | Founder & CEO, Karrikins Group

In today’s hyper-competitive world, talent is your source of competitive advantage. Join best-selling author and internationally known thought leader Peter Sheahan to learn how to attract, retain, and get the most out of the best possible talent in community association management and leadership. You’ll learn about understanding and setting talent expectations and aligning leaders with the same goals to drive collaboration, and you’ll take home best practices on talent recruitment and retention from some of the world’s most successful companies. Don’t miss this opportunity to be on the cutting edge of this critical strategic issue.

Friday, May 17, 10:30 a.m.–12:15 p.m.

The Power of Nice: How to Conquer the Business World with Kindness | Linda Kaplan Thaler | CEO & President, Kaplan Thaler Productions

Companies and people with a reputation for cooperation and fair play forge the kind of relationships that lead to bigger and better opportunities, both in business and in life. Learn how best-selling author and advertising leader Linda Kaplan Thaler moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. Discover how “nice” companies decrease employee turnover, lower recruitment costs, and increase productivity, and get real-world examples to help you create a positive impression, sweeten any deal, and turn enemies into allies in both your professional and personal life.


Sponsored by

Sponsored by


Icon of several books
Public Policy

Hear from top experts on significant regulatory and legislative changes critical to your business and community association.

Access all courses on Public Policy.

icon of a briefcase
Business Practices

Experience a deep portfolio of education that offers simplified solutions that work for you and your business.

Access all Business Practice courses.

Icon of a gavel

Review the most important legal decisions affecting community associations in the past year and hear practical methods of dealing with the new case law.

Access all Legal courses.

icon of a hand holding a small house
Large-Scale Community Issues

Discover how demographics, income dynamics, and consumer behavior all mean big changes for large-scale communities.

Access all Large-Scale Community Issues courses.

Icon of a crest

Get updates and best practices on hot topics like social media and management software for managers, homeowners, and community association leaders.

Access all Technology courses.

Icon of a handshake
Professional Development

Learn the factors that drive organizational success and raise performance in your job, your career, and your company.

Access all courses for Professional Development.

Anti-Harassment Policy

In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, hostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI has a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events. Visit for the full policy.


Check out the Schedule-at-a-Glance to start planning your conference experience!

>>Click here.