M-100: The Essentials of Community Association Management - Live Virtual Edition

The virtual M-100 course will be broadcast Thursday, November 2 - Friday, November 3, 2023, Eastern Time both days. You must attend both sessions and pass the final exam to receive credit for the course. This course fulfills all regular continuing education requirements through CAI and CAMICB. We recommend you take the course on a desktop or laptop computer for the best experience and log in 10-15 minutes before the start of the course to ensure you are connected to the broadcast.

This course covers:

• Roles and responsibilities of owners, committees, and board members
• 10 steps to developing rules
• How to maintain records for legal support of board actions
• Manager's role in organizing and assisting in board meetings
• Manager's role in preparing the budget
• Seven characteristics of an effective collection policy
• Overview of financial operations
• Characteristics of insurance as a contract
• How to develop effective maintenance records
• How to establish five basic maintenance programs
• How to evaluate your management systems and efforts
• How to prepare a bid request for RFP
• Key contract provisions
• Recruiting, screening, and selecting people