CAI Policies


Suitcasing Policy
CAI has a no tolerance policy regarding “suitcasing,” which is the practice of non-sponsoring companies or individuals soliciting sales or sales leads in the lobbies, and/or representing their services or soliciting Law Seminar participants for conflicting social activities. Non-sponsoring suppliers participating in the Law Seminar as a speaker are prohibited from soliciting business in the hotel. Violators of this policy will be charged the Tabletop rate ($2,100), which must be paid prior to registering as an attendee, exhibitor or sponsor at any future CAI event.  It is considered “bad-form” to conduct business outside of your own display area. Talking to clients or prospects in-front of someone else’s display is also a violation of CAI policy will not be tolerated.

Private Party Policy
All hospitality suites and hosted events must be reserved, approved, and paid for through CAI. Hospitality suites/hosted events are not permitted during official Law Seminar activities. Non-sponsoring suppliers are not permitted to host events at the official hotel during the Law Seminar. Violators of these policies will be ejected from the Law Seminar if applicable, and charged $2,100, which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI event.

Anti-Harassment Policy

Community Associations Institute (“CAI”) is committed to providing a professional environment that is free from harassment and discrimination in which all individuals, including employees, members, and volunteers, are treated with respect and dignity. Each individual has the right to work in a professional atmosphere free from unlawful harassment, discrimination, and retaliation.

This policy applies to conduct by employees, members, and volunteers of CAI, including board, council, and committee members, and applies to complaints of harassment that involve employees, members, and volunteers of CAI at all CAI events including, without limitation, board, council, and committee meetings, conferences, and all other CAI programs and events.

In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, hostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law.

CAI has a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events.

Equal Opportunity
It is CAI’s policy to ensure equal opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI prohibits all such discrimination and harassment.

Harassment Defined
Harassment on the basis of any protected characteristic is strictly prohibited. 

Harassment includes verbal, written, or physical conduct that denigrates or shows hostility toward an individual on the basis of any of the above listed protected factors and that: 

(1) has the purpose or effect of creating an intimidating, hostile, or offensive environment; 
(2) has the purpose or effect of interfering with an individual’s performance or ability to participate in CAI events; or
(3) otherwise affects an individual’s ability to participate in CAI events and activities.

Harassing conduct includes epithets, slurs, or negative stereotyping; threatening, intimidating, or hostile acts; denigrating jokes, offensive texts, and emails.

Sexual harassment means any unwelcome conduct, comment, gesture, or contact of a sexual nature, whether on a one-time basis or in a continuous series of incidents that might reasonably be expected to offend, embarrass, or offend an individual. Sexual harassment also includes any unwelcome sexual advances, requests for sexual favors, and other verbal or physical unwelcome conduct.

Prohibited Conduct
As a professional organization, CAI is committed to diversity, equity, professional treatment of ideas, and respectful treatment of all members, volunteers, and employees at all CAI events. CAI seeks to provide a professional atmosphere in which diverse participants may learn, network, and participate in an environment of mutual respect. Conduct that is prohibited includes:

• Harassment or intimidation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law

  • Sexual harassment or intimidation, including unwelcome sexual attention, stalking, or unsolicited physical contact
  • Harassment, intimidation, or coercion based upon a position as a board member, committee member or any position of influence
  • Abusive, lewd, or threatening conduct
  • Bullying, harassment or unprofessional conduct toward employees, volunteers, members, or other participants at CAI events
  • Physical violence or threats of violence
  • Sexually charged communications or conduct

Reporting Acts of Discrimination, Harassment or Retaliation
CAI cannot take action to stop conduct if it does not know of the conduct. CAI encourages reporting of all perceived incidents of discrimination, harassment, or retaliation, regardless of the offender’s identity or position. Individuals who believe they have been the victim of such conduct should report their concerns to CAI’s Chief Executive Officer or President. In addition, CAI encourages individuals to advise the offender that his or her conduct is unwelcome and to request that it be discontinued, if they feel comfortable so doing.

CAI encourages the prompt reporting of complaints of concerns so that immediate action can be taken, if appropriate. An individual making a complaint may be asked to put the complaint in writing.

In the event that an individual feels that his or her physical safety is in jeopardy, CAI encourages the individual to contact the appropriate law enforcement agency to make a report.

Any reported allegations of harassment, discrimination, or retaliation will be investigated promptly. The investigation may include individual interviews with the parties involved as well as witnesses to the conduct.

CAI will maintain confidentiality to the extent consistent with appropriate investigation and corrective action.

If it is determined that an individual has engaged in prohibited conduct, CAI shall determine the appropriate action to be taken, which may include, but is not limited to:

  • Private reprimand
  • Expulsion from the CAI event without warning or refund
  • Implementation of conditions upon attendance at future CAI events
  • Removal of the individual as a board, council, or committee member
  • Restriction from attendance at future CAI events
  • Revocation of membership in CAI
Retaliation against an individual for reporting harassment or discrimination or for participating in an investigation of a claim of harassment or discrimination is a serious violation and is strictly prohibited. Acts of retaliation should be reported immediately and will be promptly addressed.