Pre–Conference Event Schedule Professional Management Development Program and Advocacy Summit
MONDAY, MAY 7
7:30–10 a.m. PMDP Registration
8:30 a.m.–5 p.m. M–400: Community Association Contemporary Issues (Monday only)
Case Study Must be preapproved
TUESDAY, MAY 8
8 a.m.–5 p.m. Advocacy Summit
WEDNESDAY, MAY 9
2–5 p.m. CMCA Exam
Event Schedule NEW LINEUP!
WEDNESDAY, MAY 9
8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop. Learn more about it here!
3–7 p.m. CAI Conference Registration
4–5:30 p.m. Presidents Club and National Corporate Member Reception (invite only)
5–7 p.m. NEW Welcome Reception inside the Exhibit Hall
THURSDAY, MAY 10
7–5:30 p.m. Registration & CAI Press Bookstore
7:30–8:30 a.m. NEW Breakfast inside the Exhibit Hall
7:30 a.m.–4:30 p.m. CEO–MC and Large–Scale Managers Lounge
8–9 a.m. Rehearsals/Orientation for Opening Session and PCAM recipients
8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop
8:30–9:20 a.m. Education Sessions
- Part I: How to Get Your Customer to do the Marketing for You | Susie Pecuch, Design the Customer Conversation
- Federal Legislative and Regulatory Advocacy Update
- Fraudsters: How Community Associations are Defrauded and How to Prevent it from Happening to You
- Managing the Chaos: Effective Tools for Working with Challenging Community Personalities to Reduce Negative Perceptions in Community Associations
9:30–10:20 a.m. Education Sessions
- Part II: How to Get Your Customer to Do the Marketing for You | Susie Pecuch, Design the Customer Conversation
- Ethics and the Art of Professionalism
- From Manager to Matador: Controlling the Message in the Modern Media Age
- Taking Control of Your Day: Achieving Daily Breakthrough Performance
10:30–12:15 p.m. Opening General Session: Leadership in a Distracted World | Cam Marston
12:15–3:15 p.m. Exhibit Hall and Lunch
1:15–3:15 p.m. Homeowners Annual Meeting and Open Exchange
3:15–4:05 p.m. Education Sessions
- Ignite: Entertaining Education in a Flash
- Hot Legal Topics: Presented by the College of Community Association Lawyers
- Being a Dynamic Leader: How to Market Yourself and Establish Your Net Worth in Your Community
- Beyond Credentials: EQ Is the Key to Personal and Professional Success
3:30–4:15 p.m. Business Partners Annual Meeting and Open Exchange
4:15–5:30 p.m. Community Managers Annual Meeting and Open Exchange
Shoptalks for Business Partners
- Shoptalk for Accountants
- Shoptalk for Attorneys
- Shoptalk for Bankers
- Shoptalk for Insurance Professionals
- Shoptalk for Reserve Specialists
5:30–6:30 p.m. Professional Community Association Manager Reception (Community Managers only)
Insurance Professionals Reception (Insurance Professionals only)
7–10:30 p.m. CAI Washington Metropolitan Chapter Party at Nationals Park. More details listed under Networking at Annual Conference. Separate registration fee.
FRIDAY, MAY 11
7–5:30 p.m. Registration
8–5 p.m. NEW Invite-Only Chapter Leadership Development Workshop.
CAI Press Bookstore
7:30 a.m.–4:30 p.m. CEO–MC and Large–Scale Managers Lounge
8:00 – 8:30 a.m. Rehearsals for Chapter Awards
9:00 – 10:30 a.m. NEW General Session: The Global Outlook | Katty Kay
10:40 –11:30 a.m. Education Sessions
- Disaster Preparedness and Emergency Planning
- Should I consider Using or Becoming an Expert Witness?
- Staying Ethical in a Competitive World
- What’s New with National Reserve Standards: Revised National Standards and Best Practices in Reserve Studies and Management
11:40 a.m. –12:30 p.m. Education Sessions
- Community Associations in Pieces: Case Studies in Cooperation
- State Legislative and Regulatory Advocacy Update
- The Cultivation of Agri-Communities: Making the Business Work and Producing a Remarkable Lifestyle
- Techno-Dilemmas: How Community Associations Can Manage Risks Associated with Technology Use and Abuse
12:30–2:30 p.m. NEW Lunch and entertainment
2:30–3:30 p.m. Education Sessions
- TED Talks: Communications
- International Perspective: Innovations in Community Management
- When Natural Disaster Strikes! Lessons from the Devastation of Hurricane Matthew
- Developing Community Leaders
3:45–4:45 p.m. Education Sessions
- TED Talks: Good Ideas
- Do We Have to Solve EVERY Neighbor Conflict? Quid Pro Quo and Hostile Housing Harassment in 2018
- Stayin' Alive: Keepin’ it Real
- How to Prevail with a Polarizing President
6:30-9:30 p.m. Annual Awards Dinner
SATURDAY, MAY 12
8–8:45 a.m. Annual Membership Meeting
9–10 a.m. NEW BONUS General Session: How to Recruit and Retain Volunteers | Kathy Gonzales, CMCA and Steve Swafford
10 a.m. Conference Adjourns
*Schedule is subject to change.