CAI TERMS AND POLICIES
Cancellation
Full refunds will be issued if written cancellation is received by March 21, 2018. Cancellations received between March 22 - April 11, 2018, are subject to a 50% administrative fee. Registration fees are not refundable after April 11, 2018. All tickets purchased onsite are nonrefundable.
CAI Suitcasing Policy
CAI has a no-tolerance policy regarding “suitcasing,” which describes the practice by nonexhibiting companies or individuals of soliciting sales or sales leads in conference hotel, on the tradeshow floor, in the aisles or lobbies and/or representing their services or soliciting conference participants for conflicting social activities (including Chapter Party) and wearing company logo wear.
Nonexhibiting suppliers participating in the conference as attendees or speakers are prohibited from soliciting business on the tradeshow floor, in or after sessions, or in the conference hotel.
It is considered bad form to conduct business outside of your booth. Talking to clients or prospects in or in front of someone else’s booth is also a violation of CAI policy and will not be tolerated. All parts of the exhibit must remain in exhibitor’s assigned space. No exhibit will be allowed to infringe upon aisle space.
Prospective exhibitors who want to check out the show will be given a guest badge and escorted through the exhibit hall by a CAI staff member.
Private Party Policy
All hospitality suites and hosted events must be approved by CAI. Hospitality suites/hosted events are not permitted during official conference activities. Non-exhibiting companies are not permitted to host events at the official hotel during the conference. E-mail Holly Carson, CMP, director of meetings, with your requests at hcarson@caionline.org.
Violators of these policies will be ejected from the show and charged the single-booth rate ($1,950), which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI conference or other event. In addition, CAI will have the hotel cancel the illegal function at violator’s expense.