03-27-2022 02:26 PM

Legal advice from your attorney or collector is advisable, providing they grasp the data science.  You have more options to reach out to the debtor as a first-party, versus a collector or attorney acting as a third-party, and effective debtor education can vastly reduce the need for legal action.  This can mean more work for your manager and less money for your attorney, so be mindful of their motives.

03-27-2022 09:35 AM

Very well written with the data to substantiate the facts. 

Are there any legal concerns in the state of New York that the BOD should be aware of in regards to approaching homeowners about their past due assessments? While we nay attempting to help, a homeowner may view it as harassment.